To families and friends of inmates:
Vizvox, the vendor that supplies the video visitation at the Adult Detention Center, recently suffered a ransomware attack on the server for visitation.
This attack halted all video visitations for families and friends with inmates.
The Adult Detention staff is researching ways to fix this issue.
Capt. Chris Fly said all inmates are allowed a free one-hour block of phone calls during this time.
“We are working diligently on finding a solution to this issue and will keep you posted on our progress,” Fly said.